Samsung Rolls Out Firmware Update To Fix 990 Pro SSD Health Issues
Samsung's high-end 980 Pro and 990 Pro SSDs have recently been affected by rapidly declining health issues. The company issued a firmware update for its 980 Pro SSDs a while ago & has now provided a similar fix for its latest and flagship storage solution.
Samsung Finally Addresses Declining Health Issues On Its 990 Pro SSDs With Latest Firmware Update
While Samsung initially declined warranties and RMA of their 980 / 990 Pro series SSDs, stating that the health drop was within the normal operation, the company reacted to a major backlash by its large pool of consumers and released a firmware update for its older 980 Pro SSDs. Meanwhile, the new 990 Pro SSDs which were introduced just a few months back, also showed similar issues.
Not only was Samsung able to confirm that the issues were real but were also able to recreate the health-dropping issues in their own lab. Initially, these issues were tagged as anomalies related to the SMART Percentage Used (in Samsung Magician) and/or Health Status (on Crystal Disk Info) for the 990 Pro SSDs.
Now, Samsung has the following update provided on the matter over at its official community page:
Samsung has been investigating customer inquiries about anomalies related to the SMART of the 990 PRO SSD.
These anomalies were found to be caused by issues with the 990 PRO SSD's firmware. Accordingly, a firmware update was released today, February 13, 2023, that fixes these anomalies.
(SMART values are not restored to factory settings after firmware update. Actual SMART values of each SSD vary depending on user environment and usage conditions).
The update can be downloaded from Samsung Magician or here:
You can find our warranty conditions for the 990 PRO SSD athttps://semiconductor.samsung.com/consumer-storage/support/warranty/.
While this is certainly good to hear that Samsung has provided a fix to avoid further users from facing the same issues on their 990 Pro SSDs, it doesn't necessarily help existing users who have had their drives lose a majority of their health. Samsung will still have to issue a replacement SSD to the affected users and we hope that the process will go smoothly for consumers instead of what we saw in the beginning.Continue Reading