Apple finally agrees to let app developers communicate with their customers

Jay Peters

The Verge

Illustration by Alex Castro / The Verge

As part of a proposed agreement to resolve a class action lawsuit from US app developers, Apple says iOS developers will finally be able to contact their customers, with permission, using information collected inside their apps. The change will mark a major shift to the anti-steering policy that has been a significant point of contention between Apple and its critics for years.

“To give developers even more flexibility to reach their customers, Apple is also clarifying that developers can use communications, such as email, to share information about payment methods outside of their iOS app,” Apple said in its press release. “As always, developers will not pay Apple a commission on any purchases taking place outside of their app or the...

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